refactor(telegram): every user-facing string lives in TelegramTexts with English defaults

src/beaver_gateway/frontends/telegram/__init__.py

@@ -1,5 +1,6 @@
-"""Telegram frontend (§3.8): General = master, topic = branch, drafts, inbox/outbox."""
+"""Telegram frontend: General = master, topic = branch, drafts, inbox/outbox."""
 
 from beaver_gateway.frontends.telegram.frontend import Attachments, TelegramFrontend
+from beaver_gateway.frontends.telegram.texts import TelegramTexts
 
-__all__ = ["Attachments", "TelegramFrontend"]
+__all__ = ["Attachments", "TelegramFrontend", "TelegramTexts"]

src/beaver_gateway/frontends/telegram/drafts.py

@@ -43,7 +43,7 @@ class Draft:
         thread_id: int | None,
         turn_id: str,
         interval: float = 0.7,
-        status: str = "⏳ думаю",
+        status: str = "⏳ thinking",
     ) -> None:
         self._bot = bot
         self._chat_id = chat_id

src/beaver_gateway/frontends/telegram/frontend.py

@@ -42,6 +42,7 @@ from beaver_gateway.frontends.telegram.drafts import Draft
 from beaver_gateway.frontends.telegram.inbox import Inbox
 from beaver_gateway.frontends.telegram.outbox import Outbox
 from beaver_gateway.frontends.telegram.render import chunks, status_label
+from beaver_gateway.frontends.telegram.texts import TelegramTexts
 
 if TYPE_CHECKING:
     from beaver_gateway.conversations.kinds import Kind
@@ -56,17 +57,7 @@ _log = logging.getLogger("beaver_gateway.frontends.telegram")
 
 FRONTEND = "telegram"
 _DONE = "done"
-_COMMAND_HELP = (
-    ("merge", "слить ветку в мастер"),
-    ("new", "новая ветка: в General - новый топик, в топике - заново на нём"),
-    ("chat", "открыть глубокий чат в vault: /chat тема"),
-    ("status", "что с этим разговором"),  # noqa: RUF001
-    ("help", "команды"),
-)
-_COMMANDS = (*(c for c, _ in _COMMAND_HELP), "start")
-_HELP = "General - мастер, любой другой топик - ветка.\n" + "\n".join(
-    f"/{c} - {d}" for c, d in _COMMAND_HELP
-)
+_COMMANDS = ("merge", "new", "chat", "status", "help", "start")
 
 
 @dataclass(frozen=True, slots=True)
@@ -131,8 +122,10 @@ class TelegramFrontend(Frontend):
         queued_reaction: str = "👀",
         poll_timeout: int = 30,
         outbox_backoff: float = 2.0,
+        texts: TelegramTexts | None = None,
     ) -> None:
         self._token = token
+        self.texts = texts or TelegramTexts()
         self.user_id = user_id
         self.chat_id = chat_id if chat_id is not None else user_id
         self.master_agent = master_agent
@@ -184,7 +177,7 @@ class TelegramFrontend(Frontend):
             getattr(me, "has_topics_enabled", None),
         )
         await self.bot.set_my_commands(
-            [BotCommand(command=c, description=d) for c, d in _COMMAND_HELP]
+            [BotCommand(command=c, description=d) for c, d in self.texts.commands]
         )
         try:
             async with asyncio.TaskGroup() as tg:
@@ -205,7 +198,7 @@ class TelegramFrontend(Frontend):
         if conv.kind != "branch":
             return None
         topic = await self.bot.create_forum_topic(
-            self.chat_id, name=(conv.title or "ветка")[:128]
+            self.chat_id, name=(conv.title or self.texts.branch)[:128]
         )
         self._topic_names[topic.message_thread_id] = topic.name
         return await self.conversations.bind(
@@ -215,12 +208,13 @@ class TelegramFrontend(Frontend):
     async def mark_closed(self, conv: Conversation) -> bool:
         return await self.mark_topic(conv)
 
-    async def mark_topic(self, conv: Conversation, prefix: str = "✅ ") -> bool:
+    async def mark_topic(self, conv: Conversation, prefix: str | None = None) -> bool:
         """Rename the topic; closeForumTopic does not exist in private chats."""
+        prefix = self.texts.closed_prefix if prefix is None else prefix
         target = await self._target_of(conv)
         if target is None or target[1] is None:
             return False
-        name = self._topic_names.get(target[1]) or conv.title or "ветка"
+        name = self._topic_names.get(target[1]) or conv.title or self.texts.branch
         if name.startswith(prefix):
             return True
         await self.bot.edit_forum_topic(
@@ -353,7 +347,9 @@ class TelegramFrontend(Frontend):
             kind="branch",
             seed="morning",
             parent=master,
-            title=(title or self._topic_names.get(thread_id) or "ветка")[:128],
+            title=(title or self._topic_names.get(thread_id) or self.texts.branch)[
+                :128
+            ],
             text=text,
             origin=FRONTEND,
             binding=(FRONTEND, self._ext(thread_id)),
@@ -423,7 +419,9 @@ class TelegramFrontend(Frontend):
                 return
         pending = self.conversations.pending_question(conv.external_id)
         if pending is not None and self.conversations.answer(pending[0], text):
-            await self._close_ask(pending[0], f"✍️ {text}")
+            await self._close_ask(
+                pending[0], self.texts.question_typed.format(text=text)
+            )
             return
         item = await self.conversations.post(conv, text, origin=FRONTEND)
         if conv.running_turn or conv.pending_question:
@@ -474,52 +472,50 @@ class TelegramFrontend(Frontend):
         name: str | None = None
         kind = ""
         size: int | None = None
+        texts = self.texts
         if message.sticker:
-            return "[вложение: стикер - не поддерживается]"
+            return texts.attachment_sticker
         if message.animation:
-            return "[вложение: анимация - не поддерживается]"
+            return texts.attachment_animation
         if message.photo:
             photo = message.photo[-1]
-            file_id, kind, size = photo.file_id, "фото", photo.file_size
+            file_id, kind, size = photo.file_id, "photo", photo.file_size
             name = f"{photo.file_unique_id}.jpg"
         elif message.document:
             doc = message.document
-            file_id, kind, size = doc.file_id, "файл", doc.file_size
+            file_id, kind, size = doc.file_id, "document", doc.file_size
             name = doc.file_name or f"{doc.file_unique_id}.bin"
         elif message.voice:
             file_id, kind, size = (
                 message.voice.file_id,
-                "голосовое",
+                "voice",
                 message.voice.file_size,
             )
             name = f"{message.voice.file_unique_id}.ogg"
         elif message.audio:
             file_id, kind, size = (
                 message.audio.file_id,
-                "аудио",
+                "audio",
                 message.audio.file_size,
             )
             name = message.audio.file_name or f"{message.audio.file_unique_id}.mp3"
         elif message.video:
             file_id, kind, size = (
                 message.video.file_id,
-                "видео",
+                "video",
                 message.video.file_size,
             )
             name = message.video.file_name or f"{message.video.file_unique_id}.mp4"
         elif message.video_note:
-            file_id, kind, size = (
-                message.video_note.file_id,
-                "кружок",
-                message.video_note.file_size,
-            )
-            name = f"{message.video_note.file_unique_id}.mp4"
+            note = message.video_note
+            file_id, kind, size = note.file_id, "video_note", note.file_size
+            name = f"{note.file_unique_id}.mp4"
         if file_id is None or name is None:
             return None
+        kind = texts.attachment_kinds.get(kind, kind)
         if size and size > 20 * 1024 * 1024:
-            return (
-                f"[вложение: {kind} {name}, {size // 1024 // 1024} МБ - "
-                "больше 20 МБ, Telegram не отдаёт ботам]"
+            return texts.attachment_too_big.format(
+                kind=kind, name=name, mb=size // 1024 // 1024
             )
         now = time.time()
         folder = self.attachments.root / self.attachments.day(now)
@@ -533,15 +529,12 @@ class TelegramFrontend(Frontend):
             path.chmod(0o644)
         except (TelegramAPIError, OSError) as exc:
             _log.warning("attachment download failed: %s", exc)
-            return f"[вложение: {kind} {name} - не скачалось: {exc}]"
-        shown = f", {size // 1024} КБ" if size else ""
+            return texts.attachment_failed.format(kind=kind, name=name, error=exc)
+        shown = texts.attachment_size.format(kb=size // 1024) if size else ""
         keep = self.attachments.keep_days
         if keep is None:
-            return f"[вложение: {kind} {path}{shown}]"
-        return (
-            f"[вложение: {kind} {path}{shown}; хранится {keep} дн., "
-            "перенеси в vault, если нужно]"
-        )
+            return texts.attachment.format(kind=kind, path=path, size=shown)
+        return texts.attachment_kept.format(kind=kind, path=path, size=shown, days=keep)
 
     async def _sweep_loop(self, interval: float = 6 * 3600) -> None:
         while True:
@@ -575,8 +568,9 @@ class TelegramFrontend(Frontend):
             )
 
     async def _run_command(self, command: str, args: str, thread_id: int | None) -> str:
+        texts = self.texts
         if command in ("start", "help"):
-            return _HELP
+            return texts.help
         is_master = (
             thread_id is None or self._ext(thread_id) == await self._master_ext()
         )
@@ -585,9 +579,9 @@ class TelegramFrontend(Frontend):
             return await self._status(conv)
         if command == "merge":
             if conv is None or conv.kind != "branch":
-                return "сливать нечего: это не открытая ветка"
+                return texts.merge_nothing
             self._spawn_task(self._merge(conv))
-            return "🔀 сливаю в мастер"
+            return texts.merging
         if command == "new":
             if is_master or thread_id is None:
                 child = await self.conversations.spawn(
@@ -597,20 +591,22 @@ class TelegramFrontend(Frontend):
                     title=args or None,
                     origin=FRONTEND,
                 )
-                return f"🌿 ветка «{child.title or child.external_id}» - в новом топике"
+                return texts.new_branch_topic.format(
+                    title=child.title or child.external_id
+                )
             if conv is not None:
                 await self.conversations.set_status(conv, "closed")
             await self._branch(thread_id, title=args or None, text=None)
-            return "🌿 новая ветка на этом топике"
+            return texts.new_branch_here
         if command == "chat":
             if not args:
-                return "/chat <тема>"
+                return texts.chat_usage
             try:
                 deep = await self.conversations.spawn(
                     kind="deep", seed="clean", title=args, origin=FRONTEND
                 )
             except (ValueError, LookupError) as exc:
-                return f"не вышло: {exc}"
+                return texts.chat_failed.format(error=exc)
             where = next(
                 (
                     b.external_id
@@ -619,12 +615,13 @@ class TelegramFrontend(Frontend):
                 ),
                 deep.external_id,
             )
-            return f"💬 глубокий чат: {where}"
-        return _HELP
+            return texts.chat_opened.format(where=where)
+        return texts.help
 
     async def _status(self, conv: Conversation | None) -> str:
+        texts = self.texts
         if conv is None:
-            return "этот топик ни к чему не привязан - напиши, и откроется ветка"
+            return texts.status_unbound
         info = await self.conversations.describe(conv)
         queued = sum(
             1
@@ -635,16 +632,22 @@ class TelegramFrontend(Frontend):
         )
         lines = [
             f"{conv.kind} · {conv.status} · {conv.agent_name}",
-            f"сессия: {'живая' if info['live'] else 'нет'}"
-            f" · тёрн: {'идёт' if conv.running_turn else 'нет'}"
-            f" · в очереди: {queued}",
+            texts.status_line.format(
+                live=texts.status_live if info["live"] else texts.status_dead,
+                turn=texts.status_running if conv.running_turn else texts.status_idle,
+                queued=queued,
+            ),
         ]
         if conv.pending_question:
-            lines.append("❓ ждёт ответа на вопрос")
+            lines.append(texts.status_question)
         if conv.kind == "master":
             pool = self.conversations.pool
-            lines.append(f"пул: {len(pool)} сессий, rss {pool.rss() // (1 << 20)} МБ")
-            lines.append(f"outbox: {await self.outbox.pending()} в очереди")
+            lines.append(
+                texts.status_pool.format(sessions=len(pool), mb=pool.rss() // (1 << 20))
+            )
+            lines.append(
+                texts.status_outbox.format(pending=await self.outbox.pending())
+            )
         lines.append(f"id: {conv.external_id}")
         return "\n".join(lines)
 
@@ -653,7 +656,7 @@ class TelegramFrontend(Frontend):
             await self.conversations.merge(conv)
         except Exception as exc:  # noqa: BLE001
             _log.exception("merge of %s failed", conv.external_id)
-            await self._deliver(conv, f"⚠️ слив не удался: {exc}")
+            await self._deliver(conv, self.texts.merge_failed.format(error=exc))
 
     def _spawn_task(self, coro: Any) -> None:
         task = asyncio.create_task(coro)
@@ -698,7 +701,7 @@ class TelegramFrontend(Frontend):
                 draft = self._drafts.get(key)
                 if draft is not None and event.get("parent_tool_use_id") is None:
                     draft.set_status(
-                        f"⏳ {status_label(str(event['name']), event.get('input'))}"
+                        self._tool_status(event["name"], event.get("input"))
                     )
             case "turn.end":
                 draft = self._drafts.get(key)
@@ -708,9 +711,9 @@ class TelegramFrontend(Frontend):
                     origin = event.get("origin")
                     await self._deliver(
                         conv,
-                        "⚠️ тёрн упал, смотри логи gateway"
+                        self.texts.turn_failed
                         if origin == "user"
-                        else f"⚠️ фоновый тёрн ({origin}) упал, смотри логи gateway",
+                        else self.texts.background_failed.format(origin=origin),
                         turn_id=event.get("turn_id"),
                         key=f"{event.get('turn_id')}:error",
                     )
@@ -724,14 +727,17 @@ class TelegramFrontend(Frontend):
                 await self._ask(conv, event, target)
             case "question.answered":
                 await self._close_ask(
-                    str(event["question_id"]), f"✅ {event.get('answer') or ''}"
+                    str(event["question_id"]),
+                    self.texts.question_answered.format(
+                        answer=event.get("answer") or ""
+                    ),
                 )
             case "question.timeout":
                 await self._close_ask(
-                    str(event["question_id"]), "⌛ время вышло - ответь текстом"
+                    str(event["question_id"]), self.texts.question_timeout
                 )
             case "conversation.merged":
-                await self._deliver(conv, "✅ слито в мастер", key=f"{key}:merged")
+                await self._deliver(conv, self.texts.merged, key=f"{key}:merged")
 
     async def _on_delivery_failed(self, event: Event) -> None:
         row = event.get("conversation_row")
@@ -778,7 +784,7 @@ class TelegramFrontend(Frontend):
             if user_text:
                 await self._deliver(
                     conv,
-                    f"📝 из панели:\n{user_text}",
+                    self.texts.mirrored.format(text=user_text),
                     turn_id=turn_id,
                     key=f"{turn_id}:mirror",
                 )
@@ -798,6 +804,7 @@ class TelegramFrontend(Frontend):
             thread_id=target[1],
             turn_id=str(event.get("turn_id") or key),
             interval=self.draft_interval,
+            status=self.texts.waiting,
         )
         self._drafts[key] = draft
         draft.start()
@@ -811,16 +818,23 @@ class TelegramFrontend(Frontend):
         if kind == "content_block_delta":
             delta = raw.get("delta") or {}
             if delta.get("type") == "text_delta":
-                draft.set_status("✍️ пишу")
+                draft.set_status(self.texts.writing)
                 draft.append(str(delta.get("text") or ""))
             elif delta.get("type") == "thinking_delta":
-                draft.set_status("🤔 думаю")
+                draft.set_status(self.texts.thinking)
         elif kind == "content_block_start":
             block = raw.get("content_block") or {}
             if block.get("type") == "tool_use":
-                draft.set_status(
-                    f"⏳ {status_label(str(block.get('name') or ''), None)}"
-                )
+                draft.set_status(self._tool_status(block.get("name") or "", None))
+
+    def _tool_status(self, name: Any, tool_input: Any) -> str:
+        label = status_label(str(name), tool_input, self.texts.tool_labels)
+        return self.texts.tool.format(label=label)
+
+    def _keyboard(
+        self, question_id: str, qi: int, question: dict[str, Any], picked: list[str]
+    ) -> InlineKeyboardMarkup:
+        return _keyboard(question_id, qi, question, picked, done=self.texts.done_button)
 
     async def _close_draft(self, key: str) -> None:
         draft = self._drafts.pop(key, None)
@@ -850,7 +864,7 @@ class TelegramFrontend(Frontend):
                     _question_html(question),
                     message_thread_id=target[1],
                     parse_mode="HTML",
-                    reply_markup=_keyboard(question_id, qi, question, []),
+                    reply_markup=self._keyboard(question_id, qi, question, []),
                 )
             except TelegramAPIError:
                 _log.exception("question %s could not be sent", question_id)
@@ -866,7 +880,7 @@ class TelegramFrontend(Frontend):
         _, question_id, qi_raw, choice = parts
         ask = self._asks.get(question_id)
         if ask is None or not qi_raw.isdigit():
-            await self._callback_reply(query, "вопрос уже закрыт")
+            await self._callback_reply(query, self.texts.question_closed)
             await self._strip_keyboard(query)
             return
         qi = int(qi_raw)
@@ -901,14 +915,14 @@ class TelegramFrontend(Frontend):
                     await self.bot.edit_message_reply_markup(
                         chat_id=message.chat.id,
                         message_id=message.message_id,
-                        reply_markup=_keyboard(question_id, qi, question, picked),
+                        reply_markup=self._keyboard(question_id, qi, question, picked),
                     )
         await self._callback_reply(query, None)
         if len(ask.done) == len(ask.questions):
             answer = _answer_text(ask)
             self._asks.pop(question_id, None)
             if not self.conversations.answer(question_id, answer):
-                await self._edit_asks(ask, "⌛ время вышло - ответь текстом")
+                await self._edit_asks(ask, self.texts.question_timeout)
 
     async def _strip_keyboard(self, query: CallbackQuery) -> None:
         message = query.message if isinstance(query.message, Message) else None
@@ -932,7 +946,7 @@ class TelegramFrontend(Frontend):
 
     async def _edit_asks(self, ask: _Ask, note: str) -> None:
         for qi, message_id in enumerate(ask.messages):
-            if qi in ask.done and not note.startswith("⌛"):
+            if qi in ask.done and note != self.texts.question_timeout:
                 continue
             with contextlib.suppress(TelegramAPIError):
                 await self.bot.edit_message_text(
@@ -955,7 +969,7 @@ def _question_html(question: dict[str, Any]) -> str:
 
 
 def _keyboard(
-    question_id: str, qi: int, question: dict[str, Any], picked: list[str]
+    question_id: str, qi: int, question: dict[str, Any], picked: list[str], *, done: str
 ) -> InlineKeyboardMarkup:
     rows = [
         [
@@ -971,7 +985,7 @@ def _keyboard(
         rows.append(
             [
                 InlineKeyboardButton(
-                    text="✅ готово", callback_data=f"q:{question_id}:{qi}:{_DONE}"
+                    text=done, callback_data=f"q:{question_id}:{qi}:{_DONE}"
                 )
             ]
         )

src/beaver_gateway/frontends/telegram/render.py

@@ -7,8 +7,10 @@ import re
 from dataclasses import dataclass
 from typing import TYPE_CHECKING, Any, Literal
 
+from beaver_gateway.frontends.telegram.texts import TOOL_LABELS
+
 if TYPE_CHECKING:
-    from collections.abc import Callable
+    from collections.abc import Callable, Mapping
 
 __all__ = ["LIMIT", "chunks", "status_label", "to_html", "to_html_tail"]
 
@@ -37,27 +39,6 @@ _ITALIC_U = re.compile(r"(?<![\w_])_(?!\s)(.+?)(?<!\s)_(?![\w_])")
 _STRIKE = re.compile(r"~~(.+?)~~")
 _SPOILER = re.compile(r"\|\|(.+?)\|\|")
 
-_LABELS: dict[str, str] = {
-    "Read": "читаю vault",
-    "Glob": "ищу файлы",
-    "Grep": "ищу в vault",
-    "Edit": "правлю файл",
-    "Write": "пишу файл",
-    "MultiEdit": "правлю файлы",
-    "Bash": "выполняю команду",
-    "WebSearch": "ищу в сети",
-    "WebFetch": "читаю страницу",
-    "Task": "запустил сабагента",
-    "Agent": "запустил сабагента",
-    "AskUserQuestion": "спрашиваю",
-    "TodoWrite": "планирую",
-    "Skill": "открываю скилл",
-    "mcp__gateway__spawn": "открываю разговор",
-    "mcp__gateway__read_conversation": "читаю разговор",
-    "mcp__gateway__say": "говорю",
-    "mcp__gateway__schedule": "ставлю напоминание",
-    "mcp__gateway__inject": "передаю в другой разговор",
-}
 
 _Kind = Literal["fence", "quote", "table", "text"]
 
@@ -100,8 +81,12 @@ def chunks(text: str, limit: int = LIMIT) -> list[str]:
     return out
 
 
-def status_label(name: str, tool_input: dict[str, Any] | None = None) -> str:
-    label = _LABELS.get(name)
+def status_label(
+    name: str,
+    tool_input: dict[str, Any] | None = None,
+    labels: Mapping[str, str] | None = None,
+) -> str:
+    label = (labels if labels is not None else TOOL_LABELS).get(name)
     if label is not None:
         return label
     if name.startswith("mcp__"):

src/beaver_gateway/frontends/telegram/texts.py

@@ -0,0 +1,105 @@
+"""Every string the Telegram frontend shows the user; English defaults, overridable."""
+
+from __future__ import annotations
+
+from dataclasses import dataclass, field
+
+__all__ = ["TOOL_LABELS", "TelegramTexts"]
+
+TOOL_LABELS: dict[str, str] = {
+    "Read": "reading",
+    "Glob": "looking for files",
+    "Grep": "searching",
+    "Edit": "editing a file",
+    "Write": "writing a file",
+    "MultiEdit": "editing files",
+    "Bash": "running a command",
+    "WebSearch": "searching the web",
+    "WebFetch": "reading a page",
+    "Task": "started a subagent",
+    "Agent": "started a subagent",
+    "AskUserQuestion": "asking",
+    "TodoWrite": "planning",
+    "Skill": "opening a skill",
+    "mcp__gateway__spawn": "opening a conversation",
+    "mcp__gateway__read_conversation": "reading a conversation",
+    "mcp__gateway__say": "speaking",
+    "mcp__gateway__schedule": "setting a reminder",
+    "mcp__gateway__inject": "passing to another conversation",
+}
+
+
+@dataclass(frozen=True, slots=True)
+class TelegramTexts:
+    commands: tuple[tuple[str, str], ...] = (
+        ("merge", "merge this branch into the master"),
+        ("new", "new branch: in General a new topic, in a topic a fresh one here"),
+        ("chat", "open a deep chat in the vault: /chat topic"),
+        ("status", "this conversation"),
+        ("help", "commands"),
+    )
+    help_head: str = "General is the master, any other topic is a branch."
+    branch: str = "branch"
+    closed_prefix: str = "✅ "
+    waiting: str = "⏳ thinking"
+    thinking: str = "🤔 thinking"
+    writing: str = "✍️ writing"
+    tool: str = "⏳ {label}"
+    tool_labels: dict[str, str] = field(default_factory=lambda: dict(TOOL_LABELS))
+    attachment_sticker: str = "[attachment: sticker - not supported]"
+    attachment_animation: str = "[attachment: animation - not supported]"
+    attachment_kinds: dict[str, str] = field(
+        default_factory=lambda: {
+            "photo": "photo",
+            "document": "file",
+            "voice": "voice message",
+            "audio": "audio",
+            "video": "video",
+            "video_note": "video note",
+        }
+    )
+    attachment_too_big: str = (
+        "[attachment: {kind} {name}, {mb} MB - over 20 MB, Telegram does not "
+        "serve it to bots]"
+    )
+    attachment_failed: str = "[attachment: {kind} {name} - download failed: {error}]"
+    attachment_size: str = ", {kb} KB"
+    attachment: str = "[attachment: {kind} {path}{size}]"
+    attachment_kept: str = (
+        "[attachment: {kind} {path}{size}; kept {days} days, move it into the "
+        "vault if it matters]"
+    )
+    merge_nothing: str = "nothing to merge: this is not an open branch"
+    merging: str = "🔀 merging into the master"
+    merged: str = "✅ merged into the master"
+    merge_failed: str = "⚠️ merge failed: {error}"
+    new_branch_topic: str = "🌿 branch «{title}» - in a new topic"
+    new_branch_here: str = "🌿 new branch on this topic"
+    chat_usage: str = "/chat <topic>"
+    chat_failed: str = "could not open: {error}"
+    chat_opened: str = "💬 deep chat: {where}"
+    status_unbound: str = "this topic is bound to nothing - write, and a branch opens"
+    status_line: str = "session: {live} · turn: {turn} · queued: {queued}"
+    status_live: str = "live"
+    status_dead: str = "none"
+    status_running: str = "running"
+    status_idle: str = "idle"
+    status_question: str = "❓ waiting for an answer"
+    status_pool: str = "pool: {sessions} sessions, rss {mb} MB"
+    status_outbox: str = "outbox: {pending} queued"
+    turn_failed: str = "⚠️ the turn failed, see the gateway logs"
+    background_failed: str = (
+        "⚠️ a background turn ({origin}) failed, see the gateway logs"
+    )
+    question_closed: str = "the question is already closed"
+    question_timeout: str = "⌛ time is up - answer as text"
+    question_answered: str = "✅ {answer}"
+    question_typed: str = "✍️ {text}"
+    done_button: str = "✅ done"
+    mirrored: str = "📝 from the panel:\n{text}"
+
+    @property
+    def help(self) -> str:
+        return (
+            self.help_head + "\n" + "\n".join(f"/{c} - {d}" for c, d in self.commands)
+        )